MANAJEMEN KRISIS DAN RISIKO OPERASIONAL DI ERA DISRUPSI DIGITAL. Jurnal Media Akademik (JMA), [S. l.], v. 3, n. 12, 2025. DOI: 10.62281/gn8n8c19. Disponível em: https://jurnal.mediaakademik.com/index.php/jma/article/view/4317. Acesso em: 11 mar. 2026.