ANALISIS EXCELLENT COMPLAINT HANDLER DALAM MENINGKATKAN KEPUASAN PELANGGAN DI ISTANA LAUNDRY SAMARINDA. Jurnal Media Akademik (JMA), [S. l.], v. 4, n. 4, 2026. DOI: 10.62281/tz5r4y66. Disponível em: https://jurnal.mediaakademik.com/index.php/jma/article/view/5449. Acesso em: 2 apr. 2026.